FAQS

Yes! We arrive with the cleaning supplies and equipment needed to complete your service, so you don't have to provide a thing. If you have a preferred cleaning product you'd like us to use, we're always happy to accommodate your request whenever possible.

We proudly serve Fall River, New Bedford, Somerset, Swansea, Dartmouth, Westport, and surrounding communities.

Yes. We carry insurance to help provide peace of mind for our clients and our team.

What is included in a standard cleaning?

Our Standard Cleaning includes dusting, vacuuming, mopping, kitchen cleaning, bathroom cleaning, trash removal, and general tidying of living areas and bedrooms.

What is the difference between a standard cleaning and a deep cleaning?

A Standard Cleaning focuses on maintaining a clean home, while a Deep Cleaning includes additional detail work such as baseboards, doors, trim, buildup removal, and other areas that require extra attention.

Do I need to be home during the cleaning?

No. Many clients provide entry instructions and return to a freshly cleaned home. If you prefer to be home during the service, that's perfectly fine as well.

How often should I schedule cleaning services?

We offer one-time, weekly, bi-weekly, and monthly cleaning services. Most clients choose bi-weekly service to keep their homes consistently clean and manageable.

What is included in a move-in or move-out cleaning?

Our Move-In / Move-Out Cleaning includes a detailed top-to-bottom cleaning of the home, including cabinets, appliances, bathrooms, floors, and living spaces. This service is designed to prepare a property for new occupants.

Does the home need to be empty?

For the best results, we recommend the property be empty or nearly empty at the time of service.

What types of businesses do you clean?

We provide cleaning services for offices, retail spaces, salons, professional offices, and other small commercial properties.

Do you offer recurring commercial cleaning?

Yes. We offer weekly, bi-weekly, monthly, and custom cleaning schedules for commercial clients.

What types of yard work do you perform?

We provide light yard cleanup services including leaf removal, debris cleanup, property refreshes, and seasonal cleanup projects.

Do you mow lawns or provide landscaping?

No. Our yard services focus on cleanup and maintenance rather than full landscaping or lawn care.

What forms of payment do you accept?

We accept cash, major credit and debit cards, Cash App, Venmo, Zelle, and other approved payment methods.

When is payment due?

Payment is due upon completion of service unless other arrangements have been made in advance.

What is your cancellation policy?

We ask that clients provide at least 24 hours notice for cancellations or rescheduling whenever possible.

Do you offer recurring service discounts?

Our recurring clients receive priority scheduling and enjoy the convenience of maintaining a consistently clean home or business through scheduled service plans.

Contact Maid Simple Cleaning today. We're happy to answer any questions and provide a free estimate.

Phone: 774-520-4026

Email: info@maidsimplecleaningma.com