Privacy Policy
Last Updated: 6/21/26
Maid Simple Cleaning ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, requesting services, or communicating with us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
INFORMATION WE COLLECT
We may collect the following information:
Personal Information
• Name
• Email address
• Phone number
• Service address
• Billing information
• Information submitted through contact forms or estimate requests
Service Information
• Requested services
• Appointment details
• Customer notes and preferences
Website Information
• IP address
• Browser type
• Device information
• Website usage and analytics data
HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Provide estimates and services
• Schedule appointments
• Process payments
• Respond to inquiries
• Communicate regarding services and appointments
• Improve our website and customer experience
• Send service-related updates and notifications
• Comply with legal obligations
TEXT MESSAGES & COMMUNICATIONS
By providing your phone number, you consent to receive calls, text messages, and appointment reminders related to our services.
Message and data rates may apply depending on your mobile carrier.
You may opt out of marketing communications at any time by contacting us.
INFORMATION SHARING
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers only when necessary to:
• Process payments
• Schedule services
• Operate our business
• Comply with legal requirements
These providers are expected to protect your information and use it only for authorized purposes.
PAYMENT INFORMATION
Payments may be processed through third-party payment providers.
Maid Simple Cleaning does not store complete credit card information on our servers.
Please review the privacy policies of any payment provider used to process transactions.
COOKIES & ANALYTICS
Our website may use cookies and analytics tools to improve functionality and understand how visitors use our site.
Cookies help us:
• Improve website performance
• Analyze traffic patterns
• Enhance user experience
Most web browsers allow you to manage or disable cookies through your browser settings.
DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, disclosure, misuse, or loss.
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed 100% secure.
DATA RETENTION
We retain customer information only as long as necessary to:
• Provide services
• Maintain business records
• Meet legal and tax obligations
• Resolve disputes
When information is no longer needed, we will securely delete or destroy it when reasonably possible.
YOUR PRIVACY RIGHTS
You may request to:
• Access your personal information
• Correct inaccurate information
• Update your contact details
• Request deletion of certain information where permitted by law
To make a request, please contact us using the information below.
THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
CHILDREN'S PRIVACY
Our services and website are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.
Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Maid Simple Cleaning
Phone: 774-520-4026
Email: info@maidsimplecleaningma.com
Website: www.maidsimplecleaningma.com
Service Area:
Fall River, New Bedford, Somerset, Swansea, Dartmouth, Westport, and surrounding South Coast Massachusetts communities.